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CUSTOMER SUPPORT

  • How do I know the warranty of a specific product?
    To safely know the warranty of a product, either: 1) Use the built-in chat box of the website to communicate your inquiry. A Megaman representative will respond as soon as possible. 2) Contact us via the listed contact located below the website.
  • What are the warranties of Megaman Products in general?
    An idea for the warranty of a Megaman Product: 1) The warranty of the following items: Floodlight, Wall Lamp, and Strip light; has a warranty of two (2) years. 2) Excluding the items aforementioned, the general warranty will last for one (1) year.
  • How will I know the pricing of a specific Megaman product
    For inquiries related to the pricing of a specific product(s), you can: 1) Use the built-in chat box of the website to communicate your inquiry. A Megaman representative will respond as soon as possible. 2) Contact us via the listed contact located below the website.
  • How will I know the specifications of a Megaman Product?
    The most common way to know an item's specs is to visit the "Our Products" page, select your desired item, and then check the provided specs listed in the description or table. If you want to inquire more information about a specific product, you can: 1) Use the built-in chat box of the website to communicate your inquiry. A Megaman representative will respond as soon as possible. 2) Contact us via the listed contact located below the website.
  • How do I purchase an item listed on the website?
    1) Go to the Product List page. 2) Select the desired item that you are considered purchasing. 3) List down the code of the selected Item. a) The code for that specific item can be found inside the table located below the item description. 4) After listing the Item Code, scroll down and contact our marketing team to canvas or purchase your selected product(s).
  • How will I get my purchased item(s) delivered?
    You can either retrieve you purchased item via: 1) Visiting our Main Showroom, the address of the showroom located at the footer of the website. 2) Request your purchased items to be delivered to you. Additional delivery will be applied.

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